 Crucial Conversations: Tools for Talking When Stakes are High Author: Kerry Patterson Manufacturer: McGraw-Hill
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 How Doctors Think Author: Jerome Groopman Manufacturer: Mariner Books
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 The Spirit Catches You and You Fall Down Author: Anne Fadiman Manufacturer: Farrar, Straus and Giroux
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 Complications: A Surgeon's Notes on an Imperfect Science Author: Atul Gawande Manufacturer: Picador
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 Better: A Surgeon's Notes on Performance Author: Atul Gawande Manufacturer: Picador
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 How Doctors Think Author: Jerome Groopman Manufacturer: Houghton Mifflin Company
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 Better: A Surgeon's Notes on Performance Author: Atul Gawande Manufacturer: Metropolitan Books
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 The Social Transformation of American Medicine Author: Paul Starr Manufacturer: Basic Books
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 Redefining Health Care: Creating Value-Based Competition on Results Author: Michael E. Porter Manufacturer: Harvard Business School Press
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 The Scalpel and the Silver Bear: The First Navajo Woman Surgeon Combines Western Medicine and Traditional Healing Author: Lori Alvord Manufacturer: Bantam
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 To Err Is Human: Building a Safer Health System Author: Committee on Quality of Health Care in America Manufacturer: National Academies Press
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 Code Green: Money-Driven Hospitals and the Dismantling of Nursing (The Culture and Politics of Health Care Work) Author: Dana Beth Weinberg Manufacturer: Cornell University Press
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 Understanding Patient Safety (LANGE Clinical Medicine) Author: Robert Wachter Manufacturer: McGraw-Hill Professional
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 Forgive and Remember: Managing Medical Failure, 2nd Edition Author: Charles L. Bosk Manufacturer: University Of Chicago Press
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 Blind Eye: The Terrifying Story Of A Doctor Who Got Away With Murder Author: James B. Stewart Manufacturer: Simon & Schuster
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 Complications: A Surgeon's Notes on an Imperfect Science Author: Atul Gawande
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 The DOs: Osteopathic Medicine in America Author: Norman Gevitz Manufacturer: The Johns Hopkins University Press
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 Complications: A Surgeon's Notes on an Imperfect Science Author: Atul Gawande Manufacturer: Metropolitan Books
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 Crossing the Quality Chasm: A New Health System for the 21st Century Author: Committee on Quality of Health Care in America Manufacturer: National Academies Press
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 Protect Yourself in the Hospital: Insider Tips for Avoiding Hospital Mistakes for Yourself or Someone You Love Author: Thomas A. Sharon Manufacturer: McGraw-Hill
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 Intensive Care: Medical Ethics and the Medical Profession Author: Robert Zussman Manufacturer: University Of Chicago Press
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 Wall of Silence: The Untold Story of the Medical Mistakes that Kill and Injure Millions of Americans Author: Rosemary Gibson Manufacturer: LifeLine Press
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 Blind Eye: The Terrifying Story Of A Doctor Who Got Away With Murder Author: James B. Stewart Manufacturer: Simon & Schuster
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 Framework for Management, A (2nd Edition) Author: Gary Dessler Manufacturer: Prentice Hall
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 Escape Fire: Designs for the Future of Health Care Author: Donald M. MD; MPP Berwick Manufacturer: Jossey-Bass
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 Patient Safety: Achieving a New Standard for Care Author: Committee on Data Standards for Patient Safety Manufacturer: National Academies Press
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 Blind Eye: How the Medical Establishment Let a Doctor Get Away with Murder Author: James B. Stewart
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 Medical Errors and Medical Narcissism Author: John Banja Manufacturer: Jones and Bartlett Publishers, Inc.
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 Medical Error: What Do We Know What Do We Do (Michigan Forum on Health Policy) Manufacturer: Jossey-Bass
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 Error Reduction in Health Care: A Systems Approach to Improving Patient Safety Manufacturer: Jossey-Bass
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 Managing Projects in Health and Social Care Author: Vivien Martin Manufacturer: Routledge
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